1. Introduction
Fusshn (“we,” “us,” or “our”) operates as a platform that connects users with event organizers for purchasing and selling event tickets. Protecting your privacy is central to our operations.
This Privacy Policy applies to information collected through our app, website, and related services. It does not cover third-party websites, services, or applications that you may access through Fusshn.
2. Information We Collect
Personal Information
Account Registration: When creating an account, we may ask for personal details, including your name, email address, and phone number.
Payment Information: When purchasing tickets, we collect billing information (such as payment card details), which are securely processed through our payment partners.
Contact Information: We may also collect your email address, phone number, or social media profile if provided during sign-up or when subscribing to newsletters.
Location Data
Location-Based Services: With your permission, we may collect real-time location data to provide recommendations on events near you and to tailor the event listings based on your location.
Usage Data
App Interactions: We collect information on how you interact with the Fusshn app, including pages visited, time spent, features accessed, and links clicked.
Event Preferences: We may collect information about events you're interested in, attend, or purchase, to personalize recommendations.
Device Information
We collect technical information about the device you're using, including device type, operating system, IP address, unique device identifiers, and crash reports to enhance app functionality and compatibility.
3. How We Use Your Information
Service Provision and Improvement
Account Management: Your personal information is used to manage and personalize your Fusshn account and provide seamless access to our platform.
Order Processing: We use your information to complete ticket purchases, process transactions, and communicate order details.
Personalized Recommendations: Based on your preferences and activity, we provide tailored recommendations to improve your experience.
Marketing and Communication
Notifications: We send reminders about upcoming events, promotional offers, and platform updates, which can be managed through notification settings.
Surveys and Feedback: We may reach out for feedback to improve our services and collect opinions on user experience.
Security and Fraud Prevention
Verification: Information may be used to verify your identity to prevent fraud, abuse, or other unauthorized activities.
Monitoring: We may analyze usage patterns to identify security risks and ensure the integrity of our services.
4. How We Share Your Information
We may share your information with event organisers, service providers, for legal compliance, or in business transfers as necessary.
5. Security Measures
We prioritize the security of your information and have implemented measures such as encryption, secure servers, and access control.
6. Your Rights and Choices
Access: You have the right to access the personal data we hold about you.
Update: You can update your personal information via account settings.
Delete: You can delete your account, though some data may be retained.
Opt-Out: You can opt-out of promotional communications through settings or unsubscribe links.
7. Cookies and Tracking Technologies
We use cookies and tracking technologies for a better experience. You can manage these via browser settings.
8. Third-Party Links and Services
We are not responsible for the privacy practices of third-party websites or services linked from Fusshn.
9. Children's Privacy
Fusshn is not intended for children under 13. We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this policy and will notify users of significant changes.
11. Contact Us
Email: info@fusshn.in
Address: Garudacharpalya, Bengaluru, Karnataka, 560048